Muaj ntau ntau tus lej yuam kev Amazon uas koj tuaj yeem khiav mus rau thaum streaming Amazon Prime Video, thiab cov lus yuam kev tsis yog ib txwm pab tau thaum nws los txog rau kev txheeb xyuas qhov teeb meem. Feem ntau, Amazon cov lej yuam kev qhia txog qee yam teeb meem, xws li kev sib txuas hauv internet qeeb, teeb meem kho vajtse, thiab teeb meem software.
Yuav kom nkag mus rau hauv qab ntawm qhov teeb meem, feem ntau koj yuav tsum txheeb xyuas hom kev ua yuam kev uas koj tab tom cuam tshuam nrog, thiab tom qab ntawd xyuas thiab sim txhua yam uas tuaj yeem ua rau muaj teeb meem zoo li ntawd.
General Amazon yuam kev Code Troubleshooting Tips
Feem ntau ntawm cov teeb meem cuam tshuam nrog streaming video nrog koj Amazon Prime koom nrog yog qhov tshwm sim ntawm kev sib txuas hauv internet tsis zoo, teeb meem nrog koj cov khoom siv streaming, lossis teeb meem nrog Prime Video app.
Vim tias feem ntau qhov ua tsis tiav tuaj yeem muab faib ua ob peb pawg xwb, koj tuaj yeem kho ntau tus lej yuam kev Amazon nrog cov lus qhia daws teeb meem no.
- Restart your streaming device.
- Restart your home network devices.
- Txhim kho koj txoj kev sib txuas wireless, yog tias ua tau.
- Hloov los ntawm wireless mus rau kev sib txuas ntawm lub network.
- Update koj Prime Video app.
- Clear koj Prime Video app cache, lossis rov nruab lub app yog tias tsim nyog.
- Ua kom koj cov khoom siv streaming tau hloov kho tag nrho los ntawm Amazon.
- Hloov kho koj lub cuab yeej streaming yog tias tsim nyog.
Feem ntau Amazon Prime Video teeb meem tuaj yeem kho tau los ntawm kev mus los ntawm cov theem pib daws teeb meem, tab sis tus lej yuam kev tuaj yeem pab koj tsom mus rau qhov tseeb ntawm qhov teeb meem sai dua.
Yog Amazon lub vev xaib neeg ua si lossis Prime Video app muab rau koj nrog tus lej yuam kev thaum koj ntsib koj qhov yuam kev playback, kos hauv qab no rau cov lus qhia tshwj xeeb ntxiv.
Yuav ua li cas los txhim kho cov teeb meem Prime Video Streaming feem ntau
Feem ntau cov teeb meem streaming nrog Amazon Prime Video yog cuam tshuam nrog kev sib txuas hauv internet lossis network. Txhawm rau kwj los ntawm Amazon, koj lub cuab yeej yuav tsum muaj peev xwm txhawb nqa 3.0 Mbps rau cov qauv txhais cov ntsiab lus, kev sib txuas 5.0 Mbps rau cov ntsiab lus siab txhais, thiab 25 Mbps rau 4K streaming.
Yog tias koj lub cuab yeej tsis muaj kev sib txuas hauv Is Taws Nem, lossis koj qhov kev sib txuas hauv Is Taws Nem qeeb dhau, koj yuav ntsib teeb meem streaming los ntawm Amazon. Koj tuaj yeem pom ib lossis ntau ntawm cov lej yuam kev hauv qab no:
- 1007, 1022, 1060
- 7003, 7005, 7031, 7135, 7202, 7203, 7204, 7206, 7207, 7230, 7235, 7250, 7251, 7301, 7303, 7 3
- 8020, 9003
- 9074
Kho Amazon Prime Video streaming teeb meem:
- Txheeb xyuas koj qhov kev sib txuas hauv internet ceev ntawm lub cuab yeej uas muab qhov yuam kev, yog tias ua tau.
-
Yog tias koj lub cuab yeej streaming tsis txuas nrog Is Taws Nem, lossis nws muaj kev sib txuas qeeb, sim txav lub cuab yeej lossis koj cov khoom siv sib txuas wireless los tsim kom muaj kev sib txuas zoo dua.
Yog tias koj muaj lub tsev loj, koj lub router yuav tsis muaj zog txaus kom ncav cuag txhua chav nrog lub teeb liab muaj zog txaus los tso video.
- Yog tias ua tau, tshem tawm qhov chaw ntawm kev cuam tshuam wireless thiab hloov koj lub network Wi-nkaus mus rau ib qho channel uas tsis muaj kev cuam tshuam.
- Yog tias lwm yam khoom siv siv ntau bandwidth ntawm koj lub network, kaw lawv ib ntus.
- Sim hloov mus rau kev sib txuas ntawm Ethernet.
- Lub zog voj voog koj lub network kho vajtse thiab koj cov khoom siv streaming.
Vim tias feem ntau cov teeb meem streaming yog tshwm sim los ntawm cov teeb meem kev sib txuas, lub tswv yim yog txiav txim siab tawm tag nrho koj cov khoom kho vajtse thiab software. Yog tias txhua yam kuaj xyuas koj qhov kawg, koj tuaj yeem tiv tauj koj tus kws kho mob hauv internet (ISP) thiab Amazon kom qhia rau lawv paub txog qhov teeb meem. Feem ntau, koj yuav tau tos ib lossis lwm qhov los kho qhov teeb meem hauv qab ua ntej Prime Video pib ua haujlwm dua.
Yuav ua li cas kho Amazon yuam kev Code 1060
Amazon yuam kev code 1060 yog qhov yuam kev txuas uas qhia tias koj cov khoom siv streaming tsis muaj kev sib txuas zoo rau hauv is taws nem, tsis txuas nrog Is Taws Nem, lossis Prime Video servers poob. Cov cai no tshwm sim thaum Amazon web player lossis Prime Video app tsis tuaj yeem thauj cov vis dis aus, thiab nws muab cov lus zoo li no:
- Xyuas kom koj lub cuab yeej txuas nrog Is Taws Nem thiab tom qab ntawd xaiv Rov sim dua. Yog tias kev sib txuas ua haujlwm, tab sis koj tseem pom cov lus no, rov pib lub app lossis hu rau Amazon tus neeg siv khoom.
- yuam kev code: 1060
txhawm rau kho Amazon yuam kev code 1060, koj yuav tsum xyuas kom meej tias koj txuas nrog is taws nem thiab muaj bandwidth txaus. Xyuas kom tseeb tias koj lub cuab yeej muaj kev sib txuas hauv internet thiab xyuas kom tseeb tias koj muaj bandwidth txaus los kwj ntawm Amazon Prime Video. Yog tias koj tseem pom Amazon yuam kev code 1060 tom qab kaw koj cov khoom siv thiab rov pib dua, thiab koj tau txheeb xyuas tias koj muaj kev sib txuas hauv internet thiab txaus bandwidth, tej zaum yuav muaj teeb meem nrog Amazon cov servers.
Yuav ua li cas kho Amazon yuam kev Code 7031
Amazon yuam kev code 7031 qhia txog qhov yuam kev server. Thaum qhov yuam kev no tshwm sim, feem ntau koj yuav pom cov lus zoo li no:
- Video Unavailable
- Peb tab tom ntsib teeb meem ua daim video no.
Qhov yuam kev no feem ntau pom thaum streaming los ntawm Amazon lub vev xaib siv Prime Video web player, tab sis nws tuaj yeem tshwm sim ntawm cov khoom siv streaming. Thaum qhov kev ua yuam kev no tshwm sim, koj tuaj yeem pom tias koj tuaj yeem tshaj tawm qee qhov yeeb yaj kiab thiab yeeb yaj kiab thaum lwm tus tsis ua si.
- Tshawb xyuas kom paub tseeb tias tsis muaj teeb meem nrog Amazon Web Services. Txij li thaum Amazon yuam kev code 7031 yog qhov yuam kev server, nws feem ntau tshwm sim los ntawm teeb meem nrog Amazon cov servers. Tshawb xyuas kev tshaj xov xwm xws li Twitter, thiab saib xyuas kev pabcuam zoo li Downdetector.
- Tshawb xyuas cov xwm txheej sib txuas hauv network ntawm koj cov khoom siv wireless.
- Hloov koj lub web browser lossis streaming app.
- Tua qhov Do Not Track setting hauv koj lub web browser. Yog tias koj muaj qhov teeb tsa no qhib, koj yuav tsis tuaj yeem tshaj tawm Prime Video siv koj lub web browser. Ob leeg lov tes taw qhov teeb tsa lossis sim streaming nrog Prime Video app ntawm lwm lub cuab yeej.
- Enable two-factor authentication. Yog tias koj tab tom sim tshaj tawm Amazon Prime Video los ntawm kev pabcuam thib peb, koj yuav tsum ua kom muaj kev pov thawj ob kauj ruam ntawm koj tus account Amazon.
- Sim lub network ntiag tug virtual (VPN). Yog tias koj tab tom sim tshaj tawm cov ntsiab lus uas tsis muaj nyob hauv koj qhov chaw, koj tuaj yeem pom qhov yuam kev 7031. Txawm li cas los xij kwj cov ntsiab lus uas muaj, lossis siv VPN txhawm rau nkag mus rau cov ntsiab lus koj nyiam.
Vim Amazon yuam kev code 7031 yog server yuam kev, nws yog ib qho tseem ceeb kom paub tseeb tias cov servers tau ua tiav ua ntej koj ua lwm yam. Yog tias koj tsis pom muaj pov thawj tias cov servers poob qis, tom qab ntawd koj yuav tsum tau mus rau kev tshuaj xyuas koj tus kheej kev sib txuas hauv internet thiab hloov kho koj cov software. Yog tias koj tseem ntsib qhov yuam kev no tom qab txhua yam, koj yuav tsum hu rau Amazon lossis koj tus ISP kom tau txais kev pab ntxiv.
Yuav ua li cas kho Amazon Prime Video rub tawm teeb meem
Amazon Prime Video tso cai rau koj rub tawm cov ntsiab lus rau koj lub xov tooj lossis ntsiav tshuaj siv Prime Video app. Thaum koj tau rub tawm cov ntsiab lus hauv txoj kev no, koj tuaj yeem saib nws txawm tias koj tsis muaj kev sib txuas hauv internet. Yog tias koj pom tias koj muaj teeb meem rub tawm thiab saib Amazon Prime Video cov ntsiab lus, muaj ob peb yam koj tuaj yeem ua tau los kho qhov teeb meem.
Thaum hom teeb meem no tshwm sim, feem ntau koj yuav pom cov lus zoo li no:
- Peb tau ntsib teeb meem nrog daim video no. Thov rov sim dua. Yog tias qhov teeb meem no txuas ntxiv mus, thov hu rau Amazon Cov Neeg Siv Khoom.
- Koj tsis muaj cov yeeb yaj kiab rub tawm.
Kho qhov teeb meem no:
- Qhia tseeb tias koj qhov kev ua tswv cuab Amazon Prime tau ua haujlwm. Cov yam ntxwv no tsuas yog muaj yog tias koj qhov kev ua tswv cuab tam sim no ua haujlwm. Yog tias koj yog ib tug tswv cuab los ntawm lwm tus, xyuas kom lawv tsis tshem koj.
- Tshawb xyuas koj qhov chaw. Lub Prime Video rub tawm feature tsuas yog ua haujlwm yog tias koj nyob hauv koj cheeb tsam hauv tsev, thiab yog tias koj cheeb tsam txhawb nqa qhov tshwj xeeb. Yog tias koj tuaj ntawm Tebchaws Meskas thiab tawm mus txawv tebchaws, koj yuav tsis tuaj yeem saib cov ntsiab lus Prime Video downloaded.
- Disable koj VPN. Koj puas muaj VPN ntawm koj lub cuab yeej, lossis puas muaj VPN teeb tsa ntawm koj lub router? Yog tias Amazon xav tias koj nyob hauv lwm lub tebchaws vim muaj VPN, koj yuav tsis tuaj yeem saib cov ntsiab lus rub tawm.
- Restart your streaming device. Qee qhov xwm txheej, rov pib Roku lossis rov pib dua Chromecast yuav txhim kho txhua yam teeb meem uas yuav ua rau muaj teeb meem. Koj tuaj yeem tua koj lub Apple TV thiab tig rov qab los saib seb lub voj voog hluav taws xob puas yuav pab tau nws.
- Ntawm koj Prime Video app cache, lossis rov nruab lub app tag nrho. Yog tias muaj cov ntaub ntawv tsis raug hauv app cache lossis teeb meem nrog lub app, tom qab ntawd tshem lub cache lossis rov nruab lub app yuav kho koj qhov teeb meem.
Yuav ua li cas txheeb xyuas yog Amazon Prime Video poob qis
Yog tias nws zoo li txhua yam tsis ua haujlwm ntawm koj qhov kawg, ces koj yuav xav siv cov kev pabcuam saib xyuas zoo li Down Detector los kuaj xyuas cov teeb meem. Cov kev pabcuam saib xyuas tas li xyuas seb cov kev pabcuam zoo li Amazon Prime Video puas ua haujlwm tau zoo, thiab lawv ua kom yooj yim saib seb puas muaj teeb meem thoob plaws. Thaum qhov no yuav tsis pab koj kho koj Amazon qhov yuam kev code, nws yuav qhia seb qhov teeb meem puas yog ntawm Amazon kawg.
Ntawm no yog yuav siv Down Detector saib seb lwm tus neeg puas muaj teeb meem nrog Amazon Prime Video:
- Niag mus rau Downdetector.
-
Nias rau ntawm search box thiab ntaus Amazon Prime Video, ces nias Enter ntawm koj cov keyboard.
Tsis txhob ntaus Amazon lossis Amazon.com, vim peb mob siab rau Amazon Prime Video kev pabcuam ntawm no, tsis yog lub vev xaib tseem ceeb xwb.
- Saib ntawm Amazon Prime Video teeb meem ncua sij hawm thiab ua kom nco txog cov lus ceeb toom tsis ntev los no.
- Scroll down and click the Live Outages Map khawm.
- Tshawb xyuas cov hotspots hauv koj cheeb tsam. Yog tias koj pom muaj kev cuam tshuam hauv koj cheeb tsam, koj yuav tau tos Amazon los kho qhov teeb meem.
FAQ
Kuv yuav rho Amazon Prime li cas?
To cancel Amazon Prime, mus rau Account & Lists > Your Prime Membership > Manage Membership > End Membership . Koj yuav muaj cov ntxaij vab tshaus ceeb toom koj txog cov txiaj ntsig ploj, kom paub meej tias kev tshem tawm, xaiv Cancel Kuv Cov Nyiaj Pab.
Kuv yuav ua li cas tso Amazon Prime Video rau kuv lub TV?
Siv Chromecast ntawm lub xov tooj ntawm tes, qhib Amazon Prime Video app thiab coj mus rhaub Cast. Xaiv Chromecast, tom qab ntawd ua si koj cov vis dis aus. Ntawm lub khoos phis tawj, mus rau Amazon Prime Video lub vev xaib hauv Chrome browser, thiab xaiv peb-dot menu > Cast.
