Key Takeaways
- Apple hais tias sai sai no nws yuav pib muab cov khoom thiab cov cuab yeej tso cai rau koj los kho koj cov khoom siv.
- Tab sis cov kws kho cov kws kho mob hais tias cov txheej txheem kho Apple cov khoom tuaj yeem ua kom yuam kev.
- Kho koj tus kheej lub cuab yeej tuaj yeem ua rau koj them nyiaj yog tias yam tsis raug.
Apple thaum kawg tau muab qhov nod los kho koj cov khoom siv, tab sis cov kws tshaj lij hais tias nws yuav tsis yog lub tswv yim zoo rau cov neeg siv feem ntau.
Lub tuam txhab tshaj tawm txoj haujlwm tshiab los ua cov khoom seem rau Apple cov khoom lag luam muaj los yuav pib xyoo tom ntej. Qhov kev pab cuam, hu ua Self Service Repair, yuav cia cov neeg siv kho cov cuab yeej tawg uas siv cov phau ntawv kho uas Apple yuav tshaj tawm hauv nws lub vev xaib. Tsis txhob ncav cuag koj cov cuab yeej ceev heev, txawm li cas los xij.
"Yog tias koj lub taub hau kov cov khoom tsis raug, koj tuaj yeem ua luv luv Circuit Court board uas khiav lub xov tooj, ua rau $ 500+ kho lossis hloov lub xov tooj," Tim McGuire, CEO ntawm Mobile Klinik, lub xov tooj ntawm tes kev lag luam kho xov tooj, hais rau Lifewire hauv kev xam phaj email.
Koj kho nws?
Apple tau hais tias nws yuav pib muag qee yam khoom uas yuav tsum tau hloov pauv, xws li cov lus qhia, roj teeb, thiab lub koob yees duab modules. Ntau tshaj 200 qhov chaw thiab cov cuab yeej yuav muaj nyob rau ntawm kev tshaj tawm, thiab npaj rau ntau ntxiv rau xyoo tom ntej.
Qhov kev kho yuav pib tsuas yog muaj rau iPhone 12 thiab iPhone 13 cov neeg siv tab sis tom qab ntawd yuav nthuav dav rau Mac computers uas siv Apple lub M1 nti tshiab hauv tsev.
"Tsim kom muaj kev nkag tau ntau dua rau Apple cov khoom tiag ua rau peb cov neeg siv khoom xaiv ntau dua yog tias xav tau kev kho," Jeff Williams, Apple tus thawj coj ua haujlwm, hauv xov xwm tshaj tawm."Hauv peb lub xyoos dhau los, Apple tau ze li ob npaug ntawm cov chaw pabcuam nrog kev nkag mus rau Apple qhov tseeb, cov cuab yeej, thiab kev cob qhia, thiab tam sim no peb muab kev xaiv rau cov uas xav ua tiav lawv tus kheej kho."
Koj tawg tau?
Qee tus kws tshaj lij hais tias Kev Pabcuam Kev Kho Tus Kheej tuaj yeem pab tau rau cov kws txawj DIY-ers.
"Rau cov neeg siv uas muaj peev xwm kho cov cuab yeej, nws yog ib txoj hauv kev zoo los muab cov cuab yeej tsim nyog thiab cov khoom tsim nyog rau kev kho lawv tus kheej lub sijhawm," ComputerCare's CEO, Georgia Rittenberg, hais rau Lifewire hauv kev xam phaj email.
Ntau tus neeg siv muaj lub tswv yim zoo dua ntawm qhov lawv tau siv lawv li cas, uas tuaj yeem pab lawv nkag mus rau hauv qab ntawm qhov teeb meem sai dua, Josh Wright, CEO ntawm CellPhoneDeal, hais rau Lifewire hauv kev xam phaj email. Nws kuj tseem tuaj yeem ua kom cov txheej txheem kho kom sai, pab txo lub sijhawm tos thiab muab kev paub zoo dua. Tso cai rau cov neeg siv kho lawv tus kheej cov cuab yeej kuj tseem tuaj yeem pab Apple nrog kev kho kom yooj yim dua thiab txo lub sijhawm tos rau cov tib yam.
Tab sis Rittenberg tau taw qhia tias Apple qhov kev pabcuam yog npaj rau cov neeg siv uas muaj kev txawj ntse.
"Raws li ib tus neeg uas tau zaum thiab saib xyuas kev kho, lawv yeej paub meej thiab nyuaj dua li qee tus neeg yuav paub," Rittenberg tau hais. "Qhov kawg uas kuv xav tau yog rau ib tus neeg ua rau lawv lub cuab yeej ua kom puas tsuaj vim lawv tsis paub thaum twg yuav thov kev pab."
Cov ntsiab lus hauv Apple xov xwm tshaj tawm txog kev kho kho kom pom tseeb tias lub tuam txhab tsis hais kom muaj kev ntseeg siab dhau.
"Kev Kho Tus Kheej Kev Pabcuam yog npaj rau cov kws tshaj lij ntawm tus kheej nrog kev paub thiab kev paub los kho cov khoom siv hluav taws xob," Williams tau sau hauv xov xwm tshaj tawm. "Rau feem coob ntawm cov neeg siv khoom, mus ntsib tus kws kho mob nrog cov kws tshaj lij uas siv cov khoom Apple tiag tiag yog txoj hauv kev nyab xeeb thiab txhim khu kev qha tshaj plaws kom tau txais kev kho."
McGuire tau hais tias kho koj tus kheej lub cuab yeej tuaj yeem ua rau koj them nyiaj yog tias muaj teeb meem.
Kev kho yooj yim tshaj plaws-hloov lub roj teeb-yuav tsum tau muab lub vijtsam tshem tawm ntawm lub xov tooj, thiab nws yooj yim tawg lub vijtsam thaum tshem tawm, nws hais.
"Yog li txuag $ 25 ntawm kev hloov roj teeb tuaj yeem raug nqi koj $ 350 rau lub vijtsam tshiab," nws hais ntxiv.
Tsawg kawg, xyuas kom koj muaj kev txawj ntse, cov cuab yeej, thiab kev paub ua nws txoj cai ua ntej wrenching qhib koj lub iPhone pricey, cov kws tshaj lij hais.
"Tshaj tawm, peb txhua tus muaj txoj cai los ua peb tus kheej hauv paus kwj dej, tab sis peb mus rau cov kws kho hniav thiab kws kho hniav uas muaj kev txawj ntse, kev paub dhau los, thiab kev txawj ntse los ua nws txoj cai," McGuire hais.
