A PBX (piv txwv ceg pauv) qhov system tso cai rau lub koom haum tswj hwm kev hu xov tooj nkag thiab tawm, nrog rau kev sib txuas lus sab hauv. PBX yog tsim los ntawm cov khoom siv kho vajtse thiab software uas txuas rau kev sib txuas lus xws li xov tooj adapters, hubs, keyboards, routers, thiab xov tooj.
PBX Functions
Niaj hnub nimno PBXs muaj ntau yam kev tswj hwm uas ua rau kev sib txuas lus yooj yim thiab ua haujlwm zoo hauv cov koom haum, pab txhawb kev tsim khoom. Lawv qhov loj thiab qhov nyuaj sib txawv, xws li los ntawm cov nqi kim thiab nyuaj rau cov tuam txhab kev sib txuas lus loj mus rau cov phiaj xwm yooj yim uas tau tuav hauv huab rau tus nqi qis txhua hli. Yooj yim hauv tsev PBX systems muab cov yam ntxwv yooj yim raws li kev hloov kho rau cov kab xov tooj uas twb muaj lawm.
Lub luag haujlwm ntawm PBX tuaj yeem nyuaj, tab sis cov no yog cov yam ntxwv tseem ceeb:
- Siv ntau tshaj ib kab xov tooj hauv ib lub koom haum.
- Tswj kev hu xovtooj tawm thiab xovtooj.
- Splitting ntawm ib kab xov tooj mus rau ob peb kab hauv, uas tau txheeb xyuas los ntawm peb- lossis plaub tus lej hu ua txuas ntxiv, thiab hloov hu mus rau cov kab sab hauv tsim nyog.
- Kev sib txuas hauv xov tooj.
- VoIP (Suab tshaj Internet raws tu qauv) hu, uas muaj ntau yam nta thiab txhim khu kev qha xov tooj ib txwm, qhov tseem ceeb tshaj plaws yog kev txuag nqi.
- Kev sib cuam tshuam zoo nrog cov neeg siv khoom los ntawm cov yam ntxwv xws li hu xov tooj kaw, xa ntawv suab, thiab IVR (kev sib tham lub suab teb).
- Cov lus teb tsis siv neeg, uas tau coj cov neeg siv mus rau cov kab tsim nyog tshaj plaws los ntawm lub suab menus.
A PBX system tso cai rau txhua lub chaw haujlwm ntawm ib lub koom haum hu tau los ntawm ib tus xov tooj. Qhov no txuag lub tuam txhab nyiaj vim nws xav tau ib lub xov tooj xwb.
kab hauv qab
PBXs hloov pauv ntau nrog qhov tshwm sim ntawm IP xov tooj (VoIP). Cov tshiab IP-PBXes siv internet rau kev hu xov tooj. IP-PBxes feem ntau nyiam vim lawv muaj ntau yam nta. Tsuas yog cov qub, twb tau nruab tab sis tseem ua haujlwm PBXs thiab cov xaiv vim lawv pheej yig, PBX systems niaj hnub no zoo li IP-PBXes.
PBX
Hnub no, koj tsis tas yuav nqis peev rau hauv kho vajtse, software, kev teeb tsa, thiab kev saib xyuas ntawm PBX hauv tsev, tshwj xeeb tshaj yog tias koj khiav lag luam me thiab tus nqi ntawm cov tswv yuav ntau dua cov txiaj ntsig. Ntau lub tuam txhab online muab kev pabcuam PBX rau tus nqi txhua hli uas tsis xav kom koj them cov khoom siv uas tsis yog koj lub xov tooj thiab router. Cov kev pabcuam no yog huab-based thiab xa los ntawm kev sib txuas hauv internet.
Hosted PBXes muaj qee qhov tsis zoo-lawv muaj ntau dua, nrog tsawg dua kev xaiv los kho lub kaw lus rau koj cov kev xav tau meej-tab sis lawv pheej yig thiab tsis xav tau kev nqis peev ua ntej.
FAQ
IP-PBX xov tooj system yog dab tsi?
Ib tus IP-PBX xov tooj system sawv cev rau Internet Protocol Private Branch Exchange. Cov kab ke no sib txuas ua haujlwm ntawm PBX nrog VoIP hu rau relay suab thiab yees duab hauv internet. IP-PBX cov tshuab tuaj yeem ua haujlwm ntawm lub cev hauv tsev teeb tsa uas siv thaj chaw hauv cheeb tsam (LAN) lossis kev pabcuam huab-raws li tswj hwm los ntawm tus kws kho mob.
Digital PBX xov tooj system yog dab tsi?
A digital PBX yog lwm lo lus siv rau IP-PBX lossis VoIP PBX. Digital / IP-PBXs txawv ntawm analog / ib txwm PBXs, uas siv cov kab hauv av txuas nrog Public Switched Telephone Network (PSTN) rau kev hu xov tooj. Hauv qhov sib piv, cov xov tooj digital PBX siv kev sib txuas hauv internet thiab software, txawm tias teeb tsa hauv tsev lossis tuav PBXs.
