Slack yog ib qho khoom siv sib txuas lus tseem ceeb, tab sis nws tuaj yeem tsis muaj rau ntau yam sib txawv. Tej zaum yuav muaj qee yam tsis raug ntawm koj qhov kawg, ntawm Slack's kawg, lossis qee yam nyob nruab nrab. Hmoov zoo, Slack yog qhov piav qhia zoo heev thaum nws ua tsis tiav thiab cov lus yuam kev nws rov qab los feem ntau yuav taw qhia koj mus rau qhov raug. Nov yog qee qhov ua rau thiab kho yog tias koj ntsib Slack outage.
Nyob tam sim no?
Ua ntej, koj yuav xav kom paub tseeb tias Slack tau nce thiab ua haujlwm thiab koj qhov kev sib txuas hauv internet ua haujlwm zoo. Sim cov kauj ruam no seb koj puas tuaj yeem pom qhov teeb meem.
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Saib nplooj ntawv Slack xwm txheej. Slack's official status page qhia koj txog cov xwm txheej tam sim no ntawm Slack's servers thiab cov kev pabcuam. Slack tshaj tawm txhua qhov kev tawm tsam nws paub txog ntawm lub xaib no. Yog tias koj muaj teeb meem txuas rau Slack, qhov no yog qhov chaw zoo pib.
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Run Slack's connectivity test. Slack kuj tseem muaj qhov kev sib txuas sib txuas uas yuav sim kev sib txuas ntawm koj thiab Slack's servers. Qhov kev kuaj xyuas koj lub peev xwm los txuas nrog ob qho tib si ntawv thiab Slack hu, koj tus browser, bandwidth, thiab koj lub koob yees duab thiab microphone nkag. Yog tias nws pom qhov yuam kev, nws qhia koj paub. Nws kuj tseem suav nrog qhov muab URL uas koj tuaj yeem luam tawm thiab xa mus rau Slack kev txhawb nqa kom lawv tuaj yeem tshawb xyuas cov txiaj ntsig ntawm lawv tus kheej thiab kuaj xyuas ntxiv ib qho teeb meem.
- Saib Twitter. Yog tias Slack poob qis, nws yuav dhau ntawm Twitter. Ib qho hashtag nrov los xyuas yog slackdown. Cov neeg siv feem ntau yuav tshaj tawm hauv Twitter yog tias lawv muaj teeb meem saib seb lwm tus neeg siv Slack puas muaj teeb meem tib yam. Ib qho txiaj ntsig zoo ntawm Slack lub koob npe yog thaum nws poob qis, tib neeg tham txog nws.
- Saib lwm lub vev xaib. Sim surfing rau lwm lub vev xaib uas tsis yog Slack. Yog tias koj muaj teeb meem kev sib txuas hauv internet, lwm qhov chaw yuav tsis tuaj.
- Siv tus neeg thib peb tus neeg saib xyuas xwm txheej. Cov chaw zoo li Down Rau Txhua Tus Los Tsuas Kuv yuav qhia rau koj yog tias Slack nce lossis nqis mus rau lwm lub ntiaj teb. Lwm cov checkers suav nrog Downdetector, Puas Yog Tam Sim No?, thiab Outage. Report.
Yuav ua li cas daws teeb meem Slack
Yog tsis muaj leej twg qhia txog teeb meem nrog Slack, ces qhov teeb meem yog zaum ntawm koj qhov kawg. Muaj ob peb yam uas koj tuaj yeem sim yog tias Slack tsis zoo li ua haujlwm rau koj, tab sis nws ua tau zoo rau lwm tus.
- Nco ntsoov tias koj siv lub vev xaib official Slack lossis app. Nco ntsoov tias lub app koj rub tawm yog lub official app rau Slack, tsim los ntawm "Slack Technologies Inc."
- Sim lwm txoj hauv kev los txuas. Koj tuaj yeem txuas rau Slack ntawm mobile app, desktop app, thiab hauv web browser. Yog tias qhov kev xaiv sib txawv ua haujlwm, ces nws yuav yog lub cuab yeej koj pib sim txuas nrog.
- Ntawm koj tus browser lub cache. Yog tias koj siv Slack hauv lub vev xaib, tshem tawm cov cache yuav tshem tawm txhua yam uas ua rau muaj qhov yuam kev thiab tso cai rau koj txuas dua.
- Ntawm koj tus browser lub ncuav qab zib. Ib yam li kev tshem cov cache tuaj yeem ua haujlwm rau lub desktop app, tshem cov ncuav qab zib tuaj yeem ua kom yuam kev, ib yam nkaus.
- Kaw Slack thiab rov qhib nws. Sim kaw tag nrho koj lub browser tab, kaw lub desktop app, kaw Android app lossis tawm ntawm iOS app. Tom qab ntawd, rov pib dua.
- Yog tias koj siv lub web browser, sim qhib lub tab incognito. Incognito tabs tsis siv cov ncuav qab zib lossis cov ntaub ntawv ib ntus, lossis tsis muaj Chrome txuas ntxiv.
- Tshawb xyuas koj lub computer rau malware. Tus kab mob lossis lwm hom malware tuaj yeem tsim teeb meem nrog koj lub Slack app. Sim khiav tus kab mob tag nrho txhawm rau txhawm rau tshem tawm cov teeb meem ntxiv uas yuav ua rau koj muaj teeb meem.
- Restart your device. Feem ntau, tsuas yog tig tawm thiab rov ua dua yuav daws teeb meem. Nws yog cliché, tab sis nws ua haujlwm.
Yuav Ua Li Cas Sau thiab Xa Cov Ntawv Teev Npe yog tias koj siv Slack Desktop
Ib qho cuab yeej kuaj mob kawg uas Slack muab los ntawm daim ntawv teev npe Net. Qhov no yog qhov tsim nyog dua yog tias koj muaj teeb meem kev sib txuas tsis tu ncua. Yuav ua li cas koj sau Net Logs nyob ntawm seb koj nkag mus rau Slack li cas. Yog tias koj nkag mus rau Slack ntawm Desktop app, ua raws cov kauj ruam no.
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Click Help > Txoj kev daws teeb meem > Restart thiab sau Net Logs.
Yog tias koj siv Windows 10, qhov kev xaiv pab tau hloov los ntawm hamburger zaub mov lossis peb kab kab rov tav.
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Click Kho tau nws.
- Kaw thiab rov qhib Slack thiab siv nws ib txwm.
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Thaum qhov yuam kev tshwm sim, nyem Stop Logging.
- Koj cov ntaub ntawv teev tseg yuav raug khaws cia rau hauv zip folder hauv koj daim nplaub tshev Downloads.
- Tom qab koj tau tsim Net Log, email rau Slack kev txhawb nqa thiab qhov ntawd yuav pab txheeb xyuas qhov teeb meem koj muaj.
Yuav Ua Li Cas Sau thiab Xa Cov Ntawv Teev Npe yog tias koj siv Slack hauv Chrome
Yog tias koj nkag mus rau Slack hauv Google Chrome, ua raws cov kauj ruam no.
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Ntaus cov lus txib hauv qab no rau hauv qhov chaw nyob ntawm Chrome.
chrome://net-export/
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Click Start Logging to Disk.
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Tau npe rau cov ntaub ntawv, tom qab ntawd nyem Save.
- Qhib Chrome tab tshiab thiab mus rau slack.com.
- Siv Slack kom txog thaum qhov yuam kev tshwm sim.
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Hloov rov qab mus rau Net Log tab thiab nyem Stop Logging.
- Tom qab koj tau tsim Net Log, xa email rau Slack kev txhawb nqa thiab qhov ntawd yuav pab txheeb xyuas qhov teeb meem koj muaj.
Common Slack Error messages
Ntawm no yog qee cov lus yuam kev uas koj yuav pom thaum Slack tsis ua haujlwm, thiab lawv txhais li cas.
Kev ruaj ntseg Software yuam kev
Cov yuam kev no feem ntau cuam tshuam nrog kev ruaj ntseg software koj muaj nyob rau hauv qhov chaw uas tiv thaiv Slack los ntawm kev ua haujlwm zoo. Tej zaum koj yuav tau kho qhov chaw ntawm qhov software.
- ERR_ACCESS_DENIED
- ERR_NETWORK_ACCESS_DENIED
- ERR_BLOCKED_BY_CLIENT
- ERR_CONNECTION_CLOSED
- ERR_CONNECTION_RESET
- ERR_ADDRESS_UNREACHABLE
- ERR_CONNECTION_TIMED_OUT
Internet Connection & Proxy yuam kev
Cov lus yuam kev no txhais tau tias koj qhov kev sib txuas hauv internet lossis npe neeg rau zaub mov tsis tau txais koj mus rau Slack's servers. Koj yuav tau hu rau cov neeg uas tuav koj lub npe server lossis koj tus neeg muab kev pabcuam hauv internet.
- ERR_NAME_NOT_RESOLVED
- ERR_NAME_RESOLUTION_FAILED
- ERR_NAME_NOT_RESOLVED
- ERR_NAME_RESOLUTION_FAILED
- ERR_TUNNEL_CONNECTION_FAILED
- ERR_PROXY_CONNECTION_FAILED
Yog koj tseem nkag tsis tau Slack
Hmoov tsis zoo, qee zaum Slack poob qis thiab tsuas yog qhov koj ua tau yog tos nws tawm. Slack yog qhov kev ntseeg siab heev txawm hais tias, feem ntau sau 99.990 thiab ntau dua lub sijhawm ua haujlwm hauv ib hlis. Koj tuaj yeem saib cov keeb kwm ntawd ntawm Slack nplooj ntawv xwm txheej.