Yuav Paub
- Windstream internet thiab TV kev pabcuam ua rau muaj kev cuam tshuam loj tab sis qee zaum qhov teeb meem nyob ntawm koj sab.
- Yog tias qhov teeb meem nyob rau ntawm koj qhov kawg, cov lus qhia daws teeb meem no yuav pab koj kho cov teeb meem hauv internet lossis TV kom tau txais koj txuas dua.
Yuav qhia li cas yog cua daj cua dub
Yog tias koj xav tias Windstream yuav poob qis rau txhua tus, kev tshuaj xyuas sai rau cov ntaub ntawv xov xwm tawm tuaj yeem pab koj paub tseeb.
- Search Twitter rau WindstreamDown. Tshawb xyuas tweet timestamps qhia lwm tus neeg tab tom ntsib teeb meem nrog Windstream zoo li koj. Koj tuaj yeem sim tshawb xyuas lawv nplooj ntawv Twitter rau cov ntaub ntawv.
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Siv tus thib peb "tus neeg saib xyuas xwm txheej" lub vev xaib xws li Downdetector, Downhunter, IsTheServiceDown lossis Outage. Report. Cov chaw no muab daim ntawv qhia kev pab them nqi thiab lwm yam ntsiab lus los qhia koj raws nraim qhov teeb meem tshwm sim hauv Windstream lub network, nrog rau cov kev pabcuam (internet lossis TV) cuam tshuam.
Image - Saib lub Windstream Facebook nplooj ntawv. Nws tsis zoo li, tab sis yog tias qhov hluav taws xob loj txaus lub tuam txhab tuaj yeem tshaj tawm cov ntaub ntawv muaj. Koj tuaj yeem xa xov rau lub tuam txhab ncaj qha los ntawm nplooj ntawv no.
Yuav ua li cas thaum koj tsis tuaj yeem txuas rau Cuab Yeej
Yog tias koj xav tias qhov teeb meem nyob ntawm koj sab, muaj ntau yam kev daws teeb meem uas koj tuaj yeem ua kom tau txuas ntxiv dua.
- Qhia koj tus as-qhauj account nrog Windstream. Nco ntsoov tias koj tus account tam sim no thiab cov kev pabcuam tsis raug thaiv vim qee yam.
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Saib koj cov teeb meem kev sib txuas hauv internet. Ntxiv rau, nco ntsoov tias koj tsis tau saib xyuas qhov pom tseeb, xws li:
- Puas yog tag nrho cov cables txuas nrog raug ntawm cov khoom siv?
- Puas yog internet modem qhia cov lus yuam kev?
- Koj lub Wi-Fi puas ua haujlwm zoo?
- Puas yog ib yam dab tsi uas cuam tshuam kev cuam tshuam hauv internet?
- Puas yog koj qhov kev pabcuam hluav taws xob hauv tsev ua haujlwm?
- Puas muaj hluav taws xob hauv koj lub zej zog?
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Ua me ntsis TV / cable box daws teeb meem yog tias qhov teeb meem yog saib koj cov yeeb yaj kiab TV. Nrhiav:
- Kev sib txuas xoob: Tshawb xyuas cov teeb pom kev zoo, paub meej tias lub thawv cable tau ntsaws rau hauv zoo, thiab paub meej tias nws tau qhib tiag tiag. Tsis txhob hnov qab xyuas qhov kev sib txuas ntawm HDMI.
- teeb meem tswj chaw taws teeb: manually qhib lub TV thiab cable lub thawv, tom qab ntawd siv cov chaw taws teeb tswj kom tua ob qho tib si. Tej zaum koj yuav xav tau tsuas yog hloov cov roj teeb kom tau txais cov khoom rov qab thiab ua haujlwm.
- Cov teeb meem tawm tswv yim: Puas yog cov tswv yim teeb tsa rau TV? Nias lub khawm INPUT ntawm lub TV thiab nqes mus rau qhov kev xaiv raug rau koj lub TV teeb yog tias nws tsis yog.
- Puas Wi-Fi txuas rau koj lub TV ntse?
Yog tias qhov teeb meem tseem tsis tau daws, sim rov pib dua koj lub thawv cable. Yog tias koj tseem muaj teeb meem, tshawb xyuas nplooj ntawv daws teeb meem Mediacom no kom paub ntau ntxiv cov lus qhia hauv lub thawv ntxiv nrog rau cov lus qhia yuam kev hauv TV.
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Yog tias koj muaj cable modem, qhov teeb meem yuav dag nrog lub xov tooj txuas nrog nws. Yog tias tag nrho koj lwm lub xov tooj ua haujlwm tshwj tsis yog ib qho txuas nrog cable modem, sim tshem tawm cov teeb meem xov tooj lub zog qaum thiab ntsaws nws rov qab. Tom qab ntawd:
- Qhia kom meej tag nrho cov cables txuas nrog ntawm lub xov tooj thiab cable modem.
- Tshawb xyuas tias lwm yam khoom siv hluav taws xob tsis cuam tshuam: Puas yog lub modem nyob ze rau cov khoos phis tawj, saib, khoom siv lossis lwm yam khoom siv hluav taws xob?
- sim rov pib dua koj lub modem.
- Yog tias koj tau sim tag nrho cov kauj ruam no thiab tej yam tseem tsis ua haujlwm, hu rau Windstream cov neeg siv khoom. Koj tseem tuaj yeem tham nrog lawv nyob rau hnub ua haujlwm.
