Thaum muaj qee yam tsis zoo nrog Mediacom cov kev pabcuam hauv internet thiab cable TV, nws tsis yooj yim los qhia seb nws puas cuam tshuam rau ntau tus neeg hauv ntau lub xeev lossis yog tias nws tsuas yog teeb meem rau koj xwb. Txawm li cas los xij, muaj ntau yam uas koj tuaj yeem ua tau los txiav txim siab nws. Kab lus no piav qhia yuav ua li cas:
- Tshawb xyuas qhov kev cuam tshuam loj thoob plaws Mediacom lub network.
- Teeb meem teeb meem hauv internet thiab TV ntawm koj qhov kawg.
Yuav Qhia Li Cas Yog Mediacom poob
Yog tias koj xav tias Mediacom tej zaum yuav tsis ua haujlwm rau txhua tus, ua kom nrawm nrawm rau cov ntaub ntawv xov xwm sib kis nrog cov lus qhia no.
- Search Twitter rau mediacomdown. Saib rau tweet timestamps qhia lwm tus neeg tab tom ntsib teeb meem nrog Mediacom zoo li koj. Thaum koj nyob hauv Twitter, xyuas Mediacom's Twitter nplooj ntawv kom pom tias nws muaj qhov hloov tshiab.
- Check Mediacom's Facebook page. Yog tias muaj teeb meem loj tshwm sim, lub tuam txhab yuav tshaj tawm cov ntaub ntawv hais txog nws ntawm no.
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Siv tus thib peb "tus neeg saib xyuas xwm txheej" lub vev xaib xws li Downdetector, Downhunter, lossis Outage. Report. Cov chaw no muaj daim ntawv qhia kev pab them nqi thiab lwm yam ntaub ntawv qhia koj raws nraim qhov teeb meem tshwm sim hauv Mediacom lub network, nrog rau cov kev pab cuam twg (internet lossis TV) cuam tshuam.
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Yuav ua li cas thaum koj tsis tuaj yeem txuas rau Mediacom
Kev daws teeb meem yuav siv ntau hom ntawv nyob ntawm seb qhov kev pabcuam twg ua rau muaj teeb meem rau koj. Sim cov lus qhia no kom pom qhov teeb meem yuav nyob qhov twg.
- Tshawb xyuas koj tus as khauj ntawm Mediacom. Paub meej tias koj tus as khauj yog hloov tshiab thiab tsis tau muab tso rau hauv qhov xwm txheej uas thaiv koj cov kev pabcuam.
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Tshawb xyuas cov teeb meem kev sib txuas hauv internet ntawm ntau txoj kev. Ntxiv rau, nco ntsoov tias koj tsis tau saib xyuas qhov pom tseeb, xws li:
- Puas yog tag nrho cov cables ntsaws rau hauv raug ntawm cov khoom siv?
- Puas yog internet modem tso tawm cov lus yuam kev?
- Koj lub Wi-Fi puas ua haujlwm zoo?
- Puas muaj tej yam khoom tshwm los thaiv cov teeb liab hauv internet?
- Puas yog koj qhov kev pabcuam hluav taws xob hauv tsev ua haujlwm?
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Ua lub hauv paus TV / cable lub thawv teeb meem kev tshuaj xyuas yog tias qhov teeb meem yog saib koj cov yeeb yaj kiab TV. Nrhiav:
- Kev sib txuas xoob: Nrhiav cov teeb pom kev zoo, paub meej tias lub thawv cable tau ntsaws rau hauv zoo, thiab xyuas kom tseeb tias nws tau qhib. Tsis txhob hnov qab xyuas qhov kev sib txuas ntawm HDMI.
- Cov teeb meem roj teeb: manually qhib lub TV thiab cable lub thawv, tom qab ntawd siv cov chaw taws teeb tswj kom tua ob qho tib si. Hloov cov roj teeb yog tias lub chaw taws teeb tsis ua haujlwm.
- Cov teeb meem tawm tswv yim: Puas yog cov tswv yim teeb tsa rau TV? Nias lub khawm INPUT ntawm lub TV thiab nqes mus rau qhov kev xaiv raug rau koj lub TV teeb yog tias nws tsis yog.
- Puas Wi-Fi txuas rau koj lub TV ntse?
Yog tias cov tshev no tsis daws qhov teeb meem, sim rov pib dua koj lub thawv cable. Yog tias koj tseem muaj teeb meem, tshawb xyuas nplooj ntawv daws teeb meem Mediacom no kom paub ntau ntxiv cov lus qhia hauv lub thawv ntxiv nrog rau cov lus qhia yuam kev hauv TV.
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Yog tias koj muaj cable modem, qhov teeb meem tuaj yeem nyob hauv lub xov tooj txuas nrog nws. Yog tias tag nrho lwm lub xov tooj ua haujlwm tshwj tsis yog qhov txuas nrog koj lub cable modem, sim tshem tawm cov teeb meem xov tooj lub zog qaum thiab ntsaws nws rov qab. Tom qab ntawd:
- Nco ntsoov txhua cov cables raug txuas ntawm lub xov tooj thiab cable modem.
- Qhia meej tias lwm yam khoom siv hluav taws xob tsis cuam tshuam nrog modem: Puas yog nws nyob ze rau cov khoos phis tawj, saib, khoom siv lossis lwm yam khoom siv hluav taws xob?
- sim rov pib dua koj lub modem.
- Yog tias koj tau sim tag nrho cov kauj ruam no thiab tej yam tseem tsis ua haujlwm, hu rau Mediacom cov neeg siv khoom ntawm 1-855-633-4226 lossis hauv Twitter. Koj tuaj yeem xa lawv ntawm 66554.
