Thaum koj siv Alexa los tswj tus Echo ntse hais lus, koj lub suab hais kom Echo ua suab paj nruag, tshawb xyuas huab cua, teb cov lus nug, xa xov xwm, qhia cov qhab nia kis las, tswj hwm lwm yam khoom siv ntse, thiab ntau dua.
Thaum Alexa thiab Echo ua haujlwm zoo ua ke, qee zaum Alexa qhia tias Echo ntaus ntawv offline. Cov neeg siv feem ntau tuaj yeem daws qhov teeb meem no sai thiab yooj yim nrog qee qhov kev daws teeb meem.
Cov kauj ruam daws teeb meem no siv rau Alexa-enabled Echo li, suav nrog Echo Dot, Echo, Echo Plus, Echo Studio, thiab Echo Show.
Ua rau Alexa Hais tias Echo Is Offline
Muaj ntau yam laj thawj vim li cas Echo ntaus ntawv yuav tshwm sim offline, tsis tuaj yeem teb rau Alexa. Lub Alexa app ntawm koj lub xov tooj smartphone lossis Echo ntaus ntawv yuav dhau los, lossis Echo yuav tsis txuas nrog lub zog. Lub Wi-Fi tej zaum yuav tsis pom lossis ua haujlwm tsis zoo, lossis Echo tej zaum yuav nyob deb dhau ntawm lub router.
Txawm qhov ua rau, qee qhov kev daws teeb meem yooj yim yuav tsum tau txais Alexa thiab Echo ntaus ntawv rov qab rau hauv sync.
Yuav Kho Li Cas Thaum Alexa Hais Echo Yog Offline
Sim cov kauj ruam daws teeb meem hauv qhov kev txiav txim tau nthuav tawm ntawm no, suav txij li kev kho yooj yim mus rau kev daws teeb meem nyuaj.
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Nco ntsoov tias lub tshuab Echo ntsaws rau hauv. Xyuas kom tseeb tias lub qhov hluav taws xob muaj lub zog, tom qab ntawd xyuas kom tseeb tias Echo yog ntsaws rau hauv siv nws tus thawj lub hwj chim adapter.
Lub teeb liab lub nplhaib ntawm Echo qhia tias nws muaj hwj chim. Yog tias nws tsis muaj teeb, txav lub Echo mus rau lwm qhov hluav taws xob thiab sim dua.
- Restart the Echo device. Qhov kev daws teeb meem yooj yim no feem ntau ua haujlwm rau ntau qhov kev ua haujlwm tsis zoo hauv lub ntiaj teb thev naus laus zis. Rov pib lub cuab yeej Alexa-enabled, thiab saib seb qhov no daws qhov teeb meem.
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Txav lub Echo kom ze rau lub router. Qee lub sij hawm Echo ua haujlwm zoo, tab sis nws qhia tau tias offline hauv Alexa app vim qhov tsis muaj zog ntawm Echo thiab modem lossis router. Tsiv lub Echo los ze zog rau lub modem lossis router boosts Wi-Fi teeb liab.
Tsiv txhua yam khoom siv hluav taws xob uas sawv ntawm Echo thiab modem, xws li TVs, xov tooj cua, thiab microwaves. Cov khoom siv no tuaj yeem cuam tshuam nrog lub teeb liab.
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Tshawb xyuas Wi-Fi txuas. Yog tias Wi-Fi poob qis, Echo tshwm offline. Xyuas seb lub router puas ua haujlwm thiab tias nws cov teeb pom kev yog ntsuab. Yog tias muaj lub teeb liab, lub router muaj teeb meem. Rov pib lub modem thiab reboot lub router kom tau txais Wi-Fi rov qab thiab khiav.
Yog tias koj kho qhov teeb meem Wi-Fi, tig lub Echo thiab rov qab ua dua. Lub cuab yeej yuav tsum rov txuas rau Wi-nkaus network thiab rov tshwm sim hauv Alexa app li online.
- Nco ntsoov tias koj lub xov tooj smartphone thiab Echo nyob ntawm tib lub network Wi-Fi. Yog tias koj lub smartphone thiab Alexa app nyob ntawm Wi-Fi sib txawv, Echo yuav tsis tuaj yeem teb. Xyuas kom tseeb tias ob leeg nyob rau tib lub network.
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Hloov kho cov software version ntawm Echo. Thaum lub Echo yuav tsum tau txais kev hloov kho tshiab, ib qho software version dhau los yuav ua rau muaj teeb meem offline. Txheeb xyuas Echo ntaus ntawv software version thiab hloov kho nws yog tias tsim nyog.
Txhawm rau hloov kho Alexa ntawm tus Echo, hais Kuaj kho cov software hloov tshiab.
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Restart Alexa app ntawm koj lub xov tooj. Ib qho yooj yim software glitch tej zaum yuav yog qhov teeb meem. Rov pib Alexa app los ntawm nws cov ntawv qhia zaub mov, tom qab ntawd rov pib lub app. Saib seb qhov no puas daws qhov teeb meem offline.
Image - Hloov kho Alexa app ntawm koj lub iPhone lossis Android. Yog tias rov pib dua thiab rov qhib lub app tsis ua haujlwm, hloov kho lub app. Mus rau iTunes App Store lossis Google Play thiab saib seb puas muaj qhov hloov kho tshiab muaj. Thaum koj hloov kho lub app, saib seb qhov no puas daws cov teeb meem offline.
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Uninstall thiab rov nruab lub app. Yog tias rov pib dua thiab hloov kho Alexa app tsis pab, tshem tawm Alexa app ntawm koj lub iPhone lossis Android ntaus ntawv. Tom qab ntawd rov nruab Alexa App los ntawm iTunes App Store lossis Google Play.
- Hloov kho cov ntaub ntawv Wi-Fi network. Lwm qhov ua txhaum rau Echo qhia tias offline hauv Alexa app yog tias koj nyuam qhuav hloov koj lub npe Wi-Fi network lossis lo lus zais, piv txwv li, yog tias koj tsiv mus. Hloov kho cov ntaub ntawv no thiab saib seb qhov no puas daws tau qhov teeb meem.
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Deregister the Echo device. Thaum koj xaj Echo ntaus ntawv, nws tau sau npe rau koj tus account Amazon ua ntej xa tuaj rau koj. Yog tias nws tsis tshwm sim hauv Alexa app, deregister thiab rov sau npe lub cuab yeej.
Yog tias koj tau siv Echo thiab tus tswv yav dhau los tsis tau tso npe tawm ntawm lawv tus account Amazon, hu rau Amazon kev txhawb nqa thiab hais kom lawv deregister nws.
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Reset the Echo to factory settings. Thaum tag nrho lwm yam ua tsis tiav, thiab Alexa app tseem tsis qhia Echo ntaus ntawv hauv online, rov pib dua Echo rau nws qhov chaw qub. Yog tias koj xaiv qhov kev xaiv no, sau npe rau hauv koj tus account Amazon thiab nkag mus rau hauv cov cuab yeej teeb tsa rau hauv Alexa app dua siv nws.
Koj tuaj yeem ua cov txheej txheem no los ntawm Alexa app lossis ncaj qha rau ntawm lub cuab yeej.
- Hu rau Amazon's Alexa cov cuab yeej pab cov peev txheej. Yog tias koj tseem tsis tuaj yeem daws qhov teeb meem, Amazon muaj ntau yam kev daws teeb meem, suav nrog kev tshawb nrhiav kev paub thiab lub rooj sib tham hauv zej zog.
FAQ
Kuv yuav txuas Echo Dot rau Wi-Fi li cas?
Txuas txuas koj lub Echo Dot rau Wi-Fi, qhib Alexa app ntawm koj lub xov tooj ntawm tes thiab xaiv Menu icon (peb kab). Coj mus rhaub Ntxiv Cov Khoom Tshiab, thiab tom qab ntawd xaiv koj hom Echo Dot thiab qauv. Txuas lub Echo Dot rau hauv lub hwj chim qhov chaw thiab coj mus rhaub Txuas ntxiv hauv Alexa app. Ua raws li cov lus qhia ntawm lub vijtsam txhawm rau txuas lub cuab yeej rau koj lub wireless network.
Kuv yuav rov pib Echo Dot li cas?
Yog tias koj xav rov pib lub Echo dot, tshem tawm cov hlua hluav taws xob, tos ob peb feeb, tom qab ntawd ntsaws rau hauv. lub Alexa app thiab coj mus rhaub Devices > Echo & Alexa Coj mus rhaub koj Echo Dot ntaus ntawv thiab tom qab ntawd coj mus rhaubFactory Reset
Kuv yuav tso Echo Dot li cas hauv hom teeb tsa?
Txhawm rau tso Echo Dot hauv kev teeb tsa, qhib Alexa app thiab coj mus rhaub Devices > plus kos npe > Ntxiv DeviceCoj mus rhaub Amazon Echo > Echo, Echo Dot, Echo Plus, thiab Ntau dua Fais fab ntawm Echo Dot thiab tos lub teeb xiav lub nplhaib tig txiv kab ntxwv. Hauv Alexa app, coj mus rhaub Yog, coj mus rhaub koj Echo Dot, xaiv koj lub network Wi-Fi, thiab ua raws li cov lus qhia.
