Thaum koj tab tom tos ntsoov saib cov yeeb yaj kiab lossis TV yeeb yam, nws tuaj yeem ua rau ntxhov siab heev thaum Netflix ua kom khov.
Qhov teeb meem no tuaj yeem tshwm sim ntawm ntau txoj hauv kev:
- Netflix app dhau los ua tsis tau teb.
- Netflix video tau daig ntawm lub vijtsam thauj khoom.
- Koj tag nrho cov cuab yeej (lub computer, mobile, media player, lossis game console) freezes.
- Daim video nws tus kheej khov, tab sis lub suab tseem ua si.
- Cov vis dis aus ua si tab sis tseem nres thiab buffering.
Cov teeb meem teev saum toj no tag nrho koj cov yeeb yaj kiab khov, tab sis ntau yam tuaj yeem ua rau lawv.
Yog tias koj tsis tuaj yeem thauj cov Netflix app ntawm koj lub cuab yeej txhua, nws tuaj yeem yog tias lub app nws tus kheej tsis ua haujlwm. Nyob rau hauv tas li ntawd, taug kev los ntawm cov kauj ruam los daws cov app nws tus kheej.
Ua rau Netflix Freezing
Ib ob peb yam tuaj yeem ua rau koj cov vis dis aus khov rau Netflix, thiab nws kuj nyob ntawm lub cuab yeej koj siv.
Feem ntau, nws muaj feem xyuam nrog cov ntaub ntawv khaws cia ntawm lub cuab yeej uas yuav tsum tau rov kho dua tshiab rau Netflix app ua haujlwm kom raug. Txawm li cas los xij, qee zaum nws cuam tshuam nrog tus tsav tsheb tsis dhau los, lossis koj OS yuav tsum tau hloov kho.
Peb yuav tshawb xyuas txhua qhov ua rau Netflix khov thiab koj tuaj yeem daws lawv li cas.
Yuav ua li cas kho Netflix Freezing ntawm Windows 10 thiab macOS
Siv cov kauj ruam hauv qab no los daws teeb meem thaum twg Netflix video khov rau ntawm koj lub desktop PC lossis laptop.
- Restart your home network. Feem ntau cov teeb meem nrog kev thauj cov yeeb yaj kiab ntawm Netflix los ntawm kev sib txuas tsis zoo. Pib dua koj lub router thiab sim koj qhov kev sib txuas hauv is taws nem kom paub tseeb tias koj tuaj yeem txuas rau Is Taws Nem. Yog tias koj pom tias koj muaj teeb meem kev sib txuas hauv Is Taws Nem, tom qab ntawd ua haujlwm ntawm kev daws teeb meem koj lub tsev network router. Yog tias koj lub router ua haujlwm, tab sis koj lub khoos phis tawj tsis tuaj yeem txuas mus rau lub network, ces koj yuav tsum kho koj lub khoos phis tawj wireless txuas.
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Restart your computer. Feem ntau, cov teeb meem nrog Netflix khov yog tshwm sim los ntawm cov ntaub ntawv uas yuav tsum tau rov kho dua tshiab ntawm koj lub cev; qhov kho tau yooj yim tshaj plaws yog rov pib dua koj Windows 10 PC lossis rov pib koj Mac.
Yog tias koj pom qhov yuam kev thaum rov pib dua, sim pib Windows hauv hom kev nyab xeeb lossis siv koj lub Mac kev nyab xeeb khau raj xaiv los daws cov teeb meem no.
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Delete Netflix ncuav qab zib los ntawm koj tus browser. Clearing ncuav qab zib yog ib txoj hauv kev zoo tshaj plaws los xyuas kom meej tag nrho cov ntaub ntawv browser raug tshem tawm tag nrho. Thaum koj nyob ntawm nws, koj tuaj yeem xav tshem koj lub browser cache.
Netflix muab txoj hauv kev sai dua los tshem tawm Netflix ncuav qab zib. Tsuas yog mus rau netflix.com/clearcookies thiab kos npe rau hauv koj tus account.
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Yog tias kev sib txuas hauv network thiab is taws nem ua haujlwm zoo, koj tuaj yeem muaj qhov qub version ntawm Windows lossis Mac operating system. Nco ntsoov khiav Windows Update ntawm Windows 10 lossis hloov kho koj macOS kom ntseeg tau tias koj muaj qhov tseeb thaj ua rau thaj.
Yog tias koj nyuam qhuav hloov kho Windows ua ntej qhov teeb meem Netflix freezing pib, tej zaum koj yuav tau kho qhov teeb meem los ntawm cov hloov tshiab. Tshwj xeeb, tej zaum koj yuav tau rov qab rov qab koj cov duab tsav tsheb mus rau lub version uas tau ua haujlwm dhau los.
- Hais txog cov tsav tsheb, tus tsav tsheb dhau los tuaj yeem ua teeb meem thaum twg Netflix hloov kho nws lub vev xaib lossis app. Mus saib cov chaw tsim khoom lub vev xaib rau koj cov duab tsav tsheb thiab tom qab ntawd rub tawm thiab nruab qhov tseeb version rau koj lub operating system. Hauv Windows 10, koj tuaj yeem ua qhov no los ntawm kev tshawb nrhiav cov tsav tsheb software.
Yuav ua li cas kho Netflix Freezing ntawm Android lossis iPhone
Ntau yam ntawm lwm yam laj thawj tuaj yeem ua rau Netflix khov rau ntawm lub xov tooj ntawm tes. Cov no feem ntau cuam tshuam nrog ib qho app uas dhau los, cov ntaub ntawv caching teeb meem, lossis kev sib txuas hauv internet tsis zoo.
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Restart your Android or reboot your iPhone. Qhov no yuav ua kom paub tseeb tias cov ntaub ntawv Netflix tau khaws cia rau hauv koj lub cuab yeej tau rov qab zoo.
Ntawm Android thiab iPhone, koj muaj kev xaiv los tua lub cuab yeej lossis rov pib dua. Thaum koj tab tom taug kev los ntawm cov kauj ruam rau reboot, xyuas kom meej tias koj ua ib qho nyuaj reboot ntawm koj lub cuab yeej. Koj yuav paub tias koj tau ua qhov no kom raug yog tias koj pom OS loading screen thaum pib.
- Kho txhua yam teeb meem kev sib txuas rau koj lub network hauv tsev, teeb meem txuas rau koj cov ntaub ntawv xov tooj ntawm tes, lossis teeb meem ntsig txog internet rau koj lub Android.iPhones kuj tuaj yeem muaj teeb meem nrog kev txuas rau Wi-nkaus lossis teeb meem nrog cov ntaub ntawv xov tooj ntawm tes sib txuas. Yog tias koj lub xov tooj ntawm tes tsis tuaj yeem nkag mus rau hauv is taws nem, qhov no feem ntau yog qhov ua txhaum rau Netflix qhov teeb meem khov. Yog hais tias yog li ntawd, ces teeb meem koj qhov kev twb kev txuas hauv internet.
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Yog tias koj siv Wi-Fi hotspot dawb lossis pej xeem network, tus thawj coj hauv lub network tej zaum yuav tsis muaj peev xwm los tshaj tawm cov yeeb yaj kiab hauv lub network. Nws yog ib qho ntawm cov tsev so uas streaming movies lossis yeeb yaj kiab hauv Netflix raug thaiv.
Txawm tias lub network koj nyob hauv tau thaiv Netflix streaming cov kev pabcuam, koj tuaj yeem tshem tawm Netflix nrog kev sib txuas VPN. Yog tias koj muaj kev pabcuam VPN, koj tuaj yeem txuas rau VPN nrog Android lossis teeb tsa iPhone VPN.
Kho Netflix Freezing ntawm Media Devices
Txawm hais tias koj siv Chromecast ntaus ntawv, Smart TV, lossis PlayStation gaming console, ntau qhov kev daws teeb meem rau Netflix khov yog tib yam.
- Kev sib txuas hauv internet tsis zoo yog qhov ua txhaum loj nrog Netflix khov ntawm cov khoom siv streaming. Xyuas kom koj daws teeb meem zoo thiab sim kev sib txuas hauv internet ntawm cov khoom siv xws li koj lub TV ntse, Roku, Chromecast, Wii, PlayStation, lossis Xbox.
- Sau npe tawm ntawm koj tus account Netflix. Ntau yam khoom siv xws li Chromecast lossis gaming consoles nyob twj ywm rau hauv Netflix rau lub sijhawm ntev. Nws tuaj yeem ua rau muaj teeb meem thaum Netflix lossis cov chaw tsim khoom lag luam hloov tshiab Netflix app. Thawj qhov kho uas feem ntau ua haujlwm rau cov yeeb yaj kiab khov yog kos npe tawm ntawm koj tus account Netflix thiab kos npe rov qab rau hauv.
- Restart the device. Ib yam li ntawm lub khoos phis tawj lossis lub xov tooj ntawm tes, Netflix khaws cov ntaub ntawv hauv lub cim xeeb ntawm cov khoom siv streaming. Rov pib dua tuaj yeem tshem qhov no thiab daws teeb meem. Yog tias qhov teeb meem tseem tsis ploj mus, tej zaum koj yuav tau sim rov pib dua koj cov khoom siv streaming.
