Yuav Paub
- Tsis pub dhau ob teev ntawm kev yuav khoom: Los ntawm koj lub cuab yeej, nrhiav lub app hauv Google Play Store thiab coj mus rhaub Refund.
- Tsis pub dhau 48 teev: Mus rau Google Play Cov Nyiaj Rov Qab thiab ua raws li cov lus qhia. Lossis, mus rau hauv koj tus lej Google Play thiab xaiv Thov kom them rov qab.
- Rau YouTube Music, koj tuaj yeem thim qhov kev tso npe txhua lub sijhawm. Koj tsis tsim nyog tau txais cov nyiaj rov qab tshwj tsis yog tias koj qhov kev tso npe yuav muaj teeb meem tech.
Thaum koj yuav ib qho kev ua si, app, kev tso npe, lossis lwm yam ntsiab lus los ntawm Google Play Store, koj yuav tau txais cov nyiaj rov qab yog tias koj yuav nws yuam kev lossis hloov koj lub siab. Muaj kev txwv, thiab cov cai txawv nyob ntawm seb koj yuav khoom dab tsi. Nov yog nws ua haujlwm li cas.
Yog tias koj tau yuav khoom hauv ob teev dhau los
Yog tias koj ua koj qhov kev yuav khoom hauv ob teev dhau los, nws yooj yim thiab nrawm thov kom rov qab ncaj qha los ntawm Google Play app ntawm koj lub xov tooj ntawm tes. Tsuas yog nrhiav lub app hauv Play Store thiab coj mus rhaub Refund, ces coj mus rhaub Yes kom paub meej.
Yuav ua li cas thov nyiaj rov qab los ntawm Google Play
Yog tias koj nyob sab nraum ob-teev lub qhov rais thiab koj xav thov kom tau nyiaj rov qab, ua ntej kuaj xyuas seb koj qhov kev yuav khoom puas ua tau raws li Google Play cov qauv them rov qab (saib hauv qab). Rau feem ntau Google Play cov khoom lag luam, koj yuav tsum tau thov kom them rov qab tsis pub dhau 48 teev ntawm kev yuav khoom.
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Nyob hauv lub web browser, mus rau nplooj ntawv Google Play Refund Request page, nyeem cov ntaub ntawv rov qab, thiab xaiv Continue.
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Qhia tus account siv los ua kev yuav khoom, tom qab ntawd xaiv Continue.
Image - Google Play qhia cov npe ntawm kev yuav khoom tsis ntev los no. Xaiv qhov kev yuav khoom koj xav kom rov qab tau, tom qab ntawd ua raws li cov lus qhia. Google hais tias koj yuav tau txais kev txiav txim them rov qab li ntawm 15 feeb mus rau plaub hnub.
Lwm txoj hauv kev thov kom rov qab Google Play
Yog tias qhov kev thov nyiaj rov qab tsis siv neeg tsis qhia koj qhov kev yuav khoom, thov rov qab los ntawm koj nplooj ntawv keeb kwm account.
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Siv lub web browser ntawm koj lub computer lossis lub browser mobile ntawm koj lub xov tooj ntawm tes, mus rau koj Google Play account nplooj thiab xaiv Order History.
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Nrhiav qhov kev yuav khoom koj xav tau rov qab, tom qab ntawd xaiv Thov rov qab (yog muaj) lossis Qhia teeb meem.
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Click Xaiv qhov kev xaiv.
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Xaiv qhov laj thawj uas koj xav thov nyiaj rov qab. Yog tias tsis muaj kev sib tw zoo meej, xaiv qhov ze tshaj plaws.
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Qhia koj qhov teeb meem, lossis piav qhia koj qhov kev thov, hauv daim teb uas tau muab, tom qab ntawd xaiv Submit.
Image - Koj yuav tau txais email kev txiav txim rov qab sai li 15 feeb tom qab koj xa koj qhov kev thov, txawm tias nws yuav siv sijhawm li plaub hnub.
kab hauv qab
Yog tias koj muaj tus nqi ntawm koj tus as khauj uas koj tsis tau ua, thiab tsis muaj leej twg koj paub siv koj lub xov tooj los ua kev yuav khoom, Google hais kom koj ua raws li cov lus qhia tshwj xeeb. Koj tuaj yeem tshaj tawm kev yuav khoom tsis pub dhau 120 hnub ntawm qhov kev yuav khoom thawj zaug.
Google Play Txoj Cai Nyiaj Rov Qab
Cov cai them rov qab txawv nyob ntawm Google Play cov khoom koj yuav.
Apps, In-App Purchases, thiab Games
Yog tias koj yuav ib qho kev ua si, ib qho app, lossis ua ib qho khoom hauv app, thiab koj hloov siab, koj tuaj yeem tau txais cov nyiaj rov qab los ntawm Google Play yog tias nws nyob hauv 48 teev ntawm koj qhov kev yuav khoom.
Google Play Movies thiab TV
Yog tias koj tau yuav cov yeeb yaj kiab lossis TV yeeb yaj kiab thiab tsis tau saib cov ntsiab lus, koj tuaj yeem thov tau nyiaj rov qab li ntawm xya hnub ntawm kev yuav khoom. Yog tias muaj teeb meem nrog cov ntsiab lus tsis ua si thiab nws tsis yog koj qhov txhaum, koj muaj 65 hnub thov kom rov qab tau.
Google Play Books
Rau e-phau ntawv qiv, txhua qhov kev muag khoom yog qhov kawg, thiab koj tsis tuaj yeem thov nyiaj rov qab. Rau kev yuav e-phau ntawv, koj tuaj yeem thov tau nyiaj rov qab tsis pub dhau xya hnub. Yog tias muaj teeb meem los yog lwm yam teeb meem, koj muaj 65 hnub los thov kom tau nyiaj rov qab.
Rau audiobooks, txhua qhov kev muag khoom yog qhov kawg tshwj tsis yog phau ntawv audio tsis ua haujlwm.
YouTube Music Subscribe
Koj tuaj yeem tshem tawm YouTube Music (yav tas los Google Play Music) Premium subscription txhua lub sijhawm. Txawm li cas los xij, koj tsis tsim nyog tau txais cov nyiaj rov qab rau lub sijhawm koj siv qhov kev tso npe. Yog tias muaj teeb meem kev lag luam lossis lwm yam tsis xws luag nrog koj qhov kev tso npe, koj tuaj yeem thov rov qab thiab piav qhia koj qhov xwm txheej.
Mus saib Google cov ntaub ntawv them nyiaj rov qab rau cov ntsiab lus hais txog cov nyiaj rov qab ntawm lwm cov khoom hauv Google Play.
Thaum tiv tauj tus tsim tawm
Yog tias koj qhov kev yuav khoom tsis ua raws li Google Play cov qauv them rov qab, hu rau tus tsim tawm ncaj qha.
Tus tsim tawm tsis tas yuav muab cov nyiaj rov qab, yog li txoj kev no tsis tau lees paub. Koj qhov thawj koom ruam zoo tshaj plaws yog qhia koj qhov xwm txheej ncaj ncees, ua neeg ncaj ncees, thiab vam tias qhov zoo tshaj plaws.
