Yuav Paub
- Thawj kauj ruam tseem ceeb: cia nws ib pliag lossis ob zaug sim txuas dua.
- Cov kauj ruam tom ntej: rov pib TV, rov pib TV, hloov kho tvOS, tshawb xyuas kev sib txuas hauv network, rov pib txhua yam khoom siv txuas nrog, tshawb xyuas Apple Services raws li txoj cai.
- Txwv tsis pub, sim ua cov hauv qab no: kos rau lwm yam khoom cuam tshuam, kos npe tawm ntawm Apple ID, kos npe tawm ntawm Wi-nkaus network, rov qab TV rau lub Hoobkas pib.
Kab lus no piav qhia yuav ua li cas daws teeb meem Apple TV kev sib txuas. Cov lus qhia siv rau Apple TV 4K thiab Apple TV HD khiav tvOS 13.3 nrog Siri Chaw Taws Teeb thiab iTunes 1.0.4.104 ntawm macOS Catalina (10.15). Txawm li cas los xij, lawv yuav tsum ua haujlwm ntawm cov khoom siv yav dhau los thiab kev ua haujlwm, txawm hais tias cov npe zaub mov yuav txawv.
Yog tias koj tau txais cov lus hais tias Apple TV tsis tuaj yeem txuas rau iTunes, tsis txhob siv lub cuab yeej lo lus rau nws: Cia nws ib pliag lossis ob zaug, thiab sim txuas dua. Yog tias Apple TV tseem tsis tuaj yeem txuas rau iTunes (lossis iCloud), ua haujlwm koj txoj hauv kev los ntawm cov haujlwm hauv qab no.
kab hauv qab
Yog tias koj lub TV Apple tau khov, tshem tawm ntawm lub hwj chim, tos 15 vib nas this, thiab tom qab ntawd ntsaws nws dua.
Force Apple TV to Restart
Cov lus teb kub-txheej txheem rau feem ntau cov teeb meem yog yuam kom lub cuab yeej rov pib dua. Txhawm rau yuam kom Apple TV rov pib dua, nias thiab tuav lub Menu thiab Home khawm ntawm Siri Chaw Taws Teeb rau li 10 vib nas this. Cov xwm txheej dawb ntawm Apple TV ntaus ntawv yuav flash. Thaum lub cuab yeej rov pib dua, xyuas seb koj qhov teeb meem kev twb kev txuas puas daws tau.
Upgrade tvOS
Yog tias koj tseem tsis tuaj yeem txuas rau iTunes los ntawm koj lub TV Apple, koj yuav tau hloov kho tvOS operating system.
Yuav ua li cas, ntawm koj lub TV Apple, siv Siri Chaw Taws Teeb, xaiv Settings > System > Software Hloov tshiab > Update Software. Yog tias muaj kev hloov kho tshiab, rub tawm tam sim no, lossis teeb tsa Tsis Siv Neeg Hloov Kho feature rau On.
Qhia Tias Koj Lub Network Ua Haujlwm
Yog Apple TV tsis tuaj yeem rub tawm cov hloov tshiab lossis tshawb xyuas software tshiab, ces tej zaum koj yuav muaj teeb meem kev txuas hauv internet. Txhawm rau kuaj koj qhov kev sib txuas hauv Is Taws Nem, ntawm Apple TV, siv Siri Chaw Taws Teeb, xaiv Settings > Network Hauv Kev sib txuas, xyuas kom tseeb tias lub network yog lawm. Tom qab ntawd tshuaj xyuas cov ntaub ntawv hauv qab no Status
kab hauv qab
Yog tias koj tseem muaj teeb meem nrog koj qhov kev sib txuas, cov kauj ruam tom ntej yog rov pib dua koj lub Apple TV, modem, thiab (yog tias koj siv ib qho) wireless nkag point (WAP). Tshem tawm tag nrho cov khoom siv los ntawm lub hwj chim rau ib feeb lossis li ntawd. Tom qab ntawd, ntsaws cov khoom siv rov qab rau hauv qhov kev txiav txim hauv qab no: modem, WAP, tom qab ntawd Apple TV.
Qhia tias Apple Cov Kev Pabcuam Ua Haujlwm
Qee zaum, qhov yuam kev tshwm sim nrog Apple cov kev pabcuam online. Apple tswj hwm qhov System Status site uas qhia cov xwm txheej ntawm tag nrho nws cov kev pabcuam. Yog tias muaj teeb meem nrog cov kev pabcuam koj tab tom sim siv, tos lub sijhawm luv luv: Apple nyiam kho cov teeb meem sai sai. Yog tias tag nrho cov kev pabcuam Apple ua haujlwm tab sis koj tseem muaj teeb meem, tshawb xyuas koj lub vev xaib muab kev pabcuam hauv internet thiab nplooj ntawv txhawb nqa kom paub tseeb tias koj qhov kev sib txuas broadband ua haujlwm.
Nco ntsoov tias lwm lub cuab yeej tsis cuam tshuam nrog koj lub network
Yog tias koj lub TV Apple txuas rau Is Taws Nem dhau Wi-Fi, qee yam khoom siv hluav taws xob, xws li microwave ncu, Bluetooth tham, khoos phis tawj saib, khoom siv satellite, thiab xov tooj tsis muaj zog, tuaj yeem cuam tshuam nrog lub wireless network.
Yog tias koj nyuam qhuav teeb tsa lub tshuab hluav taws xob uas tuaj yeem tsim kev cuam tshuam hauv network, sim tua nws. Yog tias muaj teeb meem hauv lub network txuas ntxiv mus, xav txog kev txav cov cuab yeej tshiab mus rau lwm qhov hauv tsev.
Sau npe tawm ntawm koj tus Apple ID
Yog tias qhov teeb meem hauv network daws tau tab sis kev sib txuas rau iTunes tseem tsis pom, kos npe tawm ntawm koj Apple ID ntawm Apple TV. Ua li no, ua cov kauj ruam hauv qab no ntawm Apple TV:
- Select Settings > Users thiab Accounts.
- Ntawm Users thiab Accounts npo, hauv qab Users, xaiv koj tus account.
- Neeg Apple TV Accounts, xaiv iCloud > Sign Out.
Ua raws li cov txheej txheem no kom rov qab nkag rau hauv koj tus account iCloud.
Sau tawm ntawm koj lub Wi-Fi Network
Koj tuaj yeem daws teeb meem tsis tu ncua Wi-Fi los ntawm kev kos npe tawm ntawm koj lub network Wi-Fi, tom qab ntawd kos npe rov qab. Yog li ntawd, ua tiav cov kauj ruam hauv qab no:
- Select Settings > Network.
- Xaiv koj lub network, thiab tom qab ntawd xaiv nyem Tsis nco qab Network.
- Restart your Apple TV.
Thaum koj lub cuab yeej Apple TV rov qab, ua tiav cov kauj ruam hauv qab no:
- Select Settings > Network.
- Ntawm Network npo, hauv qab Connection, xaiv koj lub network Wi-Fi los ntawm cov npe ntawm cov tes hauj lwm muaj.
- Reenter your Wi-Fi and account details.
Rov qab koj lub Apple TV mus rau Hoobkas Default Settings
Qhov kev xaiv nuclear yog rov pib dua koj lub Apple TV ntaus ntawv mus rau lub Hoobkas ua ntej. Thaum koj ua li no, koj tau tshem ntawm ib qho teeb meem software uas yuav ua rau koj qhov kev lom zem puas. Koj tseem yuav tau teeb tsa koj lub kaw lus dua, suav nrog rov nruab cov apps thiab rov nkag koj cov passwords.
Txhawm rau rov pib koj lub Apple TV, ua tiav cov kauj ruam hauv qab no:
- Select Settings > System > Reset.
- Select Reset.
Cov txheej txheem yuav siv li ob peb feeb kom tiav. Thaum koj lub cuab yeej Apple TV rov qab los, ua raws cov kauj ruam no los teeb tsa koj lub Apple TV dua.
Yog tias koj tau sim kho qhov no tab sis tseem muaj teeb meem nrog koj lub Apple TV, hu rau Apple Support rau kev pab.
