Yuav Paub
- Mus rau PlayStation's Refund Page thiab nyem Refund Chatbot. Ua raws li cov lus qhia thiab xaiv Yes thaum nug yog tias koj xav tham nrog tus neeg sawv cev nyob.
- Ntawm koj lub console, mus rau Settings > System Software > System Software Update and Settings kom kaw tsis siv neeg rub tawm.
- Yog tias koj tseem tsis tau rub tawm qhov kev ua si, koj feem ntau yuav tau txais daim ntawv thov nyiaj rov qab tau pom zoo.
Kab lus no hais txog yuav ua li cas kom tau txais nyiaj rov qab rau qhov kev ua si uas koj txiav txim siab koj tsis xav tau ntawm PS4 lossis PS5, nrog rau cov ntaub ntawv ntawm Sony txoj cai thim nyiaj rov qab thiab yuav ua li cas kaw tsis siv neeg yuav khoom rub tawm.
Yuav ua li cas kom tau nyiaj rov qab ntawm PS4 lossis PS5 Game
Tam sim no, tsis muaj txoj hauv kev los pib thov nyiaj rov qab ntawm koj lub PS4 lossis PS5 console. Hloov chaw, koj yuav tsum tau mus rau nplooj ntawv txhawb PlayStation ntawm koj lub computer lossis xov tooj browser.
Ua ntej yuav dhau los ntawm cov txheej txheem nyiaj rov qab, nco ntsoov kom muaj cov ntaub ntawv hauv qab no npaj:
- Koj tus PSN ID
- Email chaw nyob cuam tshuam nrog koj tus account
- Hnub yug
- Lub npe ntawm qhov kev ua si lossis cov ntsiab lus ntxiv uas koj xav tau rov qab
- Nyob hauv koj lub browser, mus rau nplooj ntawv PlayStation Cov Nyiaj Rov Qab.
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Click rau Refund Chatbot txuas.
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Txog Lub Kaum Ob Hlis 2020, PlayStation txhawb nqa bot yuav nug yog tias koj tab tom nrhiav nyiaj rov qab rau Cyberpunk 2077. Yog tias koj yog, nyem Yes. Txwv tsis pub, nias No.
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Xaiv Refund Request.
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Xaiv Kuv npaj tau.
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Koj yuav raug nug yog tias koj lossis ib tus neeg hauv koj tsev neeg yog tus tswv ntawm PlayStation Network account uas raug them. Nyem Yes, Kuv yog.
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Xaiv koj txoj kev them nyiaj (Amazon Them, Credit / Debit Card, PayPal, lossis PSN card).
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Koj yuav raug nug yog tias koj yog tus tswv ntawm qhov kev them nyiaj. Xaiv Yes, Kuv yog.
Image Yog koj tsis yog tus tswv ntawm qhov kev them nyiaj, nyem Tsis yog, Kuv tsis yog, thiab xyuas kom tus tswv yog nyob ntawm tes los pab cov txheej txheem rov qab. Yog tias lawv tsis yog, koj tuaj yeem sau ib daim ntawv ntawm koj tus ID txhawb nqa thiab rov qab mus rau kev sib tham tom qab.
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Koj yuav raug nug vim li cas koj thiaj thov nyiaj rov qab. Xaiv cov lus teb uas tsim nyog.
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Koj yuav raug nug yog tias qhov game lossis add-on twb tau siv lossis rub tawm lawm. Yog tias koj teb "Yog," koj cov nyiaj rov qab yuav tsis ua tiav.
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Xaiv No. Koj yuav raug nug seb qhov no yog thawj zaug uas koj thov kom rov qab siv koj tus account. Yog tias nws tsis yog thawj zaug, koj yuav raug nug yog vim li cas koj thov cov nyiaj rov qab yav dhau los.
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Ntawm pes tsawg hnub txij li thaum koj tau yuav khoom.
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Click Next.
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Txuas mus rau tus neeg sawv cev nyob ntawm kev sib tham, nyem Txuas rau kuv tham.
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Sony txoj cai thim nyiaj rov qab hais tias lawv yuav muab cov nyiaj rov qab rau tus qauv them nqi "qhov twg ua tau." Txwv tsis pub, koj lub hnab nyiaj PSN yuav raug suav.
Yog tias tus neeg sawv cev nyob tau hais tias lawv yuav muab cov nyiaj rov qab rau koj lub hnab nyiaj PSN, sim nug kom paub meej tias cov nyiaj rov qab tuaj yeem mus rau koj tus account hauv txhab nyiaj lossis PayPal hloov. Muaj nyiaj rov qab yog yuav luag ib txwm nyiam rau tus account credit, yog li nws tsis raug mob los nug.
kab hauv qab
Hmoov tsis zoo, Sony tsis muab PlayStation Store cov nyiaj rov qab yog tias nws tau dhau 14 hnub txij li thawj hnub yuav khoom. Hais tias, yog tias koj pre-ordered qhov kev ua si thiab koj tsis tau downloaded nws, nws tsis mob rau sim. Tsuas yog ceeb toom tias Sony nyob hauv nws txoj cai tsis kam lees koj qhov kev thov.
Yuav Ua Li Cas Tsis Siv Neeg Downloads
Txij li thaum rub tawm ib qho kev ua si yuav tiv thaiv koj tsis tuaj yeem thov tau nyiaj rov qab rau feem ntau, nws yog ib lub tswv yim zoo los tua koj PS4 / PS5's Automatic Downloads feature yog tias koj xav tias koj yuav hloov koj lub siab txog kev yuav khoom.
Ua raws cov kauj ruam hauv qab no txhawm rau tua Tsis Siv Neeg Downloads ntawm PS5:
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Click on System.
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Click on System Software > System Software Update and Settings.
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Tig Download Hloov Cov Ntaub Ntawv Tsis Siv Neeg los ntawm kev txav tus swb mus rau sab laug.
Image - Return to the Settings npo.
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Click on Saved Data and Game/App Settings.
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Under Automatic Updates, tua Auto-Download thiab Auto-Install hauv So Modelos ntawm kev txav cov sliders mus rau sab laug.
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Qhib Chaw
Tua qhov kev teeb tsa saum toj no yuav lov tes taw koj PS5 los ntawm kev rub tawm thiab txhim kho kev ua si, hloov tshiab, thiab ua ntej cov ntaub ntawv.
Tau tua Automatic Downloads ntawm koj PS4, mus rau Settings > System > Automatic Downloads thiab uncheck lub thawv ntawm ib sab Application Update Files. Qhov teeb tsa no txwv tsis pub koj PS4 rub tawm cov kev ua si tau txais.
